Prevention and Protocols on Coronavirus

Current Updates and Notices:

Friendship Senior Options Reopening Plan July 14, 2020  Below is a document summarizing the Phase 4 Reopening Plan for Friendship Senior Options. The document includes a Friendship Senior Options’ Cover Memo that details our approach and guiding principles as well as the Overview of the Phase 4 Reopening Plan. 

FSO Phase 4 Reopening Plan

Independent Living Residents

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Health Care Residents

(Assisted Living, Memory Support, Skilled Care)

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We are closely monitoring the updates on the changing COVID-19 situation. The following actions have been implemented as precautionary steps, to minimize the impact of the virus on residents and staff.

We recognize people are concerned about Coronavirus in the U.S. and we are taking all of the necessary precautions to keep you safe and healthy. Since many illnesses like the flu and COVID-19 are more aggressive for older populations, we are asking those who are ill to not come to the community.

Please share this information with your family and friends and encourage them to stay away until they are not contagious. We also have a plan in place to address associates who are ill and to ensure they remain away from the community until they are deemed healthy by CDC standards.

We have a plan in place to address those who show symptoms of COVID-19 and other illnesses, restrict visitors, and increase medical supplies. Rest assured, all year long we employ these types of precautions to protect our residents.

Medical professionals advise that prevention is the best form of protection. We encourage all residents, associates and guests to wash hands thoroughly and often, use hand sanitizer, refrain from touching your face, and keep a safe social distance from those who are sick.

Past Updates and Notices

Willows Assisted Living and Reflections Memory Support Letter • September 21, 2020

Briarwood Healthcare Letter • September 21, 2020

FSO Phase 3 Reopening Plan • June 1, 2020

COVID-19 Update • May 4, 2020

Phase 1 Guidelines • May 1, 2020

Keeping GreenFields Geneva safe with these protective measures • March 20, 2020

COVID-19 IL Visitor Policy • March 17, 2020

Changes to Communal Dining for Assisted Living and Skilled Nursing • March 16, 2020

Total Positive COVID-19 Cases (as of 9/14/20)
Click here for report.

Community Data: GreenFields Compared to Surrounding Area (as of 9/15/2020)

Click here for report

Buying Masks Online
Click here to see a list of websites and resources on where to buy face masks online.

Health Resources

Here are resources from the leading health organizations in the world to help answer your questions

Additional Information

Below are some links with information regarding Coronavirus. This information is provided for your assistance.

Center for Disease Control (CDC)

World Health Organization

Johns Hopkins University: Center for Health Security

Independent Living Residents

  • There is increased frequency of disinfection in common areas as well as proper protocols for social distancing and sanitation in place
  • Residents are encouraged to wash hands, practice social distancing, and wear masks when moving around the community
  • Dining: meals will continue to be delivered to residents’ apartments with the option for in-restaurant dining for dinner only (reservations are required)
    • Proper Social distancing, sanitation and cleaning efforts are in place
    • No outside guests allowed for dining
    • Assisted Living and Healthcare residents will not be able to dine in the Independent Living dining venues during Phase 4
  • In-person family visits are temporarily suspended (as of Aug  6th) until further notice
    • Window visit program will continue through our Life Enrichment Department 
  • Families are encouraged to drop off deliveries for residents at the AMITA entrance
    • Monday – Sunday between 9 am – 5pm
  • Leaving Campus:
    • Residents are currently encouraged not to leave the campus or leave with family except for medical/clinical visits and essential functions
    • Bus Trips have resumed – please check with the community for updated bus schedules and reservations
  • Vendors/contractors are being screened using health questions and temperature check
    • Vendor/contractor must pass screening to enter
  • Reservations, masks and social distancing are required for all Lifestyle activities and amenities
    • Including: salon, spa, pool, resident gatherings/activities, fitness center, in-person religious services

Health Care Residents

  • Residents are encouraged to wash hands and practice social distancing
  • In-room dining is being offered to all appropriate residents
  • Communal dining is restricted to residents who need assistance
  • Family members and visitors are not allowed in community unless resident is at end of life
  • No visitors are permitted
  • Families are encouraged to drop off deliveries for residents at the AMITA entrance
    • Monday, Tuesday and Thursday between 9 am - 1 pm and 5 pm - 8 pm
  • Beauty shop is closed
  • Community outings are cancelled
  • Group activities are cancelled, including religious services
  • There is Increased frequency of disinfection of common areas and health care center


  • Associates are encouraged to wash hands and practice social distancing
  • Every associate is being screened daily using health questions and temperature check
    • Associate must pass screening to enter
    • If ill or contagious, associate will be sent home
    • Associate will only be allowed back in community with physician clearance
  • If an associate travels outside of the United States to countries of high risk, the associate is required to quarantine for 14 days after return
    • All associates will enter through a single entrance